Climb the Cobber VIP Club and Get More From Every Session

Every player at Cobber starts on the same footing. From your first deposit in AUD, your activity across pokies, table games and live dealer tables counts toward your standing in the club. There's no separate sign-up needed and no extra form to fill in. As your play history builds, your account is reviewed for the next tier automatically.

A Tiered Structure That Grows With You

We keep the VIP Club as a series of tiers rather than a flat rewards scheme, because regular players and casual players want different things. Early tiers are about recognition and small conveniences. Higher tiers shift the focus to speed, personal service and access. We don't publish fixed point thresholds here, since the exact criteria can be adjusted from time to time to keep things fair across the player base. Your account page always shows where you currently sit and what the next tier looks like.

• Entry tier: standard access to promotions, pokies and live tables, plus a welcome package for new players (T&Cs apply, see the Bonus page for full terms).
• Mid tiers: quicker review of withdrawal requests and priority handling from our support team during business and peak hours.
• Upper tiers: a dedicated point of contact for account questions, tailored promotional offers and invitations to time-limited pokie tournaments.
• Top tier: the fastest payout handling we offer, plus consideration for bespoke perks based on how you play.

Faster Payouts as You Move Up

Withdrawal speed is one of the clearest perks of climbing the VIP Club. All Cobber players get access to AUD withdrawals via PayID, POLi, cards, bank transfer, Bitcoin and Tether (USDT), but higher tiers get their requests reviewed with less delay. That matters most around payday deposits and weekend sessions when volumes are higher across the platform. If you're a regular player who values getting winnings back into your account or wallet quickly, working up the tiers is the most direct way to see that benefit.

Dedicated Support, Not Just Faster Replies

Standard support at Cobber runs during Australian business and peak hours, and that's available to every player regardless of tier. What changes as you climb is the nature of the contact. Mid and upper tier players get priority queuing, so questions about a deposit, a game round or a withdrawal don't sit behind a long list. At the top tiers, you're generally dealing with a smaller, more consistent group of support staff who already know your account history, rather than starting from scratch on every contact.

Tailored Promotions and Tournament Access

Every player can see the current offers on the Promotions page, but VIP Club tiers also unlock offers that aren't listed publicly. These might include free spins on selected NoLimit City or Pragmatic Play pokies, entry into invite-only tournaments, or seasonal offers timed around things like the AFL and NRL finals or the Melbourne Cup carnival, when Aussie players are typically more active. None of these replace the standard welcome package or ongoing promotions. They sit alongside them as an added layer for regular players.

How to Progress Through the Tiers

Progress is driven by consistent, genuine play rather than one big session. Spreading your activity across pokies from Pragmatic Play, BGaming and Yggdrasil, table games and Evolution Gaming live tables all counts. There's no need to chase a particular game type to move up. What we look at is regular engagement with your account over time, alongside things like deposit and withdrawal history.

It's worth remembering that VIP status is a reward for how you already play, not a target to play beyond your means for. If your sessions are starting to feel like they're chasing tier progress rather than enjoyment, that's a good moment to step back and use the tools on our Responsible Gaming page, or contact Gambling Help Online on 1800 858 858 (https://www.gamblinghelponline.org.au/). Cobber is for players 18 and over.

Keeping the Club Fair

Because tiers are based on account activity, we review the structure periodically to make sure it stays fair as our player base grows. Any changes to how tiers are calculated are reflected in your account dashboard, so you're never relying on guesswork about where you stand. If you ever have a question about your tier or a perk you were expecting, our support team can look at your account directly during business and peak hours.

For more on how deposits and withdrawals work across tiers, see Payments. To check the welcome package and current terms, visit Bonus. For everything running right now outside the VIP Club, head to Promotions. Ready to start building your standing? Join Cobber and your activity starts counting from your first deposit.